Refund policy

Want to Cancel your order or Return your item?

Follow the steps below:

Email sales@gildmystyle.com or use the contact form on the website, with the subject line "Cancellation " within 14 days of receipt or your item or as soon as possible if you have just processed the sale online.

A) If the item has already been posted out to you, you will be emailed a Returns Form which you will need to fill out and email back. Once your item has been received back in its original packaging and unused/unworn - your refund will be processed within 10 working days.

B) If the item has not yet been processed for postage, you will be emailed confirmation and your refund will be processed within 10 working days.

The charge to return your item will be at your cost. It is highly recommend that you use secure tracking postage in order to ensure your item is returned safely and your return/exchange is processed.

Any returns after the period stated above will be at the discretion of Gild My Style.

If you receive an incorrect order, any mistakes will be rectified as soon as possible and in accordance with stock availability. Please use the contact form at the bottom of the Home page or email sales@gildmystyle.com to advise of any errors.

Should an item display a manufacturing fault it can be returned up to a period of 21 days after delivery. All items returned as faulty will be inspected and repaired where possible. Any damage deemed to be a result of normal wear and tear will not be accepted as faulty. If an item deemed faulty cannot be repaired or the same product is not available you will be entitled to a full refund. Items that are not faulty may be able to be repaired for a charge dependent upon the costs of repair and return shipping upon agreement of the customer